The Last Inspector's Blog - Fighting FAA & Boeing Fraud from the 737 to the 787
Why are Boeing Employees So Cowed? 
Thursday, June 5, 2008, 08:40 AM
Posted by Administrator
I recently wondered why such a person as me was thrust into this position--Why was I the only one "brave" enough at Boeing to turn the massive fraud accros the Boeing enterprise in Quality Assurance Management into the FAA?

Why?--I was by no means the best person for that job. Someone that had more drive to act with the requisite urgency in order to save the lives that are obviously placed in jeopardy by Boeing's systemic frauds against the public and taxpayer would have been much better than me.

Someone not so trusting and naive who could have therefor plotted a better course through the corruption in the overisght agencies whose only job is to stop companies like Boeing from committing this RICO-like "working togther with similarly corrupt agencies" fraud would have been much better in the scheme of things.

Someone who was more photogenic and perhaps actually enjoyed being on the news rather than cringing at the thought would perhaps had been better than me--certainly someone who had less resemblance than I do to the character "Hurley" on the TV show "Lost" would have been a better spokesman for the public and miltary personnel that Boeing and the FAA were placing at greater risks for more personal financial gain than they would have gotten otherwise.

I had heard many employees over the years say that they were thinking about going to the FAA, just as I ultimately also believed I had to do for the safety of those on Boeing airplanes.

They saw the same fraud as I did--the corrupt QA managers at Boeing who worked every day to destroy the Boeing quality system as opposed to what their true jobs were supposed to be. They were corrupt QA managers that were statutorily supposed to be firewalled off from the corrupting influences of other company departments who worshipped at the altar of Cost and Schedule only--Quality and Safety be damned.

However, the almost wholely corrupt QA management at Boeing saw that the corruption in other Boeing management made it a much better career decision for them to grovel even lower than Manufacturing and Engineering management did and "worship" solely the same two "gods"--Cost and Schedule--that other Boeing managers did, even though they knew their true regulatorily required jobs were to protect Quality and Safety only, and to protect those two critical items for the sake of public and military lives at all costs, as the much less corrupt FAA of old had seen that such groveling of Quality personnel before other company production departments ultimately led to deadly crashes.

Still, knowing the criticality of their uniquely important jobs being independent of other departments that historically tried to save money by ignoring every requirement possible--even obviously critical quality and safety ensuring processes, corrupt QA management at Boeing did as directed and surrendered their required independence from historically non-quality and non-safety driven departments in totality.

They actually defiled their jobs by taking orders from, and carrying out the solely Cost and Schedule driven goals of Manufacturing as their own goals.

In so doing, they became the same shills they ensured the inspectors who reported to them were or were made to become--merely pretending to do their jobs for a week every two years around FAA ACSEP audit time (and, as one of my corrupt QA supervisors told us, "the FAA ASIs don't look very deep, so no one had to even do a good job of pretending to do their jobs to pass such ACSEP audits easily), with the rest of their time spent taking orders from Manufacturing managers of their same level who they were supposed to independently ensure the quality, safety, and reliability requirements of their department's work. Illegal, but surely a conflict of interest, to say the least.

Instead, they became enablers of both Manufacturing and QA fraud across the enterprise. After all, per their sick way of thinking, ensuring Boeing aircraft had the required minimum levels of quality, safety, and reliability was totally "non-value added" to Boeing's bottom line--So what if massive amounts of defects the customers might never notice were delivered with each Boeing airplane to their mostly unsuspecting customers? Defrauding the passengers, crew, and our military personnel out of their safety was a no brainer to these types of criminals.

Even if a crash occured because of their intentional fraud, not even the most expert CSI or NTSB peronnel in the world could make sense of the cause of the crash because the resulting small pieces of people and debris that resulted automatically would cover up the crime. Boeing could then put their "value-added" P.R. machine into action and immediately start blaming the dead pilots of the doomed aircraft as occurred in the two 737 rudder hardover accidents that killed all on board. It was with great reluctance that Boeing gave up blaming the dead pilots and admitted that it might have been the rudder hydraulic actuator system at fault in those tragic crashes.

Such is the way the fraudulent QMS system intentionally doesn't work at Boeing. They have brainwashed themselves and some of the lesser minded in the public that anything required by law they don't do behind the closed doors of BCA factories that doesn't result in airplanes or pieces of airplanes constantly falling from the sky like rain onto the public means the FAA-approved Quality System they are required by law to follw is truly "non-value added," and they are therefore right to ignore it and simply go through the motions of pretending to comply with it--Never mind that no airplane can be delivered by a company until they have a quality system that supposedly complies with the FAA approved quality system and they are granted a Production Certificate by the FAA.

Of cousre, with the FAA manangement overlooking this fraud ongoing on Boeing production lines being several orders of magnitude more corrupt that the FAA management fingered in the fraud exposed between Southwest Airlines and the FAA, it is no wonder Boeing's Production Certificate has no more value than any generic sheet of paper used to construct an airplane for a paper airplane contest.

The corrupt FAA management still in place in the Transport Airplane Directorate--which Nick Sabatini at FAA Headquarters protects by looking the other way from all of the still ongoing fraud within that part of the agency--has yet to be "Stuckeyed," or brought to justice for intentionally placing the lives of the public and military at much greater risk by acceding to overlooking the fraud of what they consider as their only real customer--corrupt Boeing management, who in many cases are their dreamed for future employer for services they rendered over the years unto those corrupt managers at Boeing before their FAA retirements after a short twenty year stints at the agency, whereafter they can get hired by Boeing or one of numerous industry associations Boeing is the main contributor to at multiples of the salary and benefits then didn't earn while at the FAA.


Hopefully the fraud still ongoing between Boeing and FAA management placing the public and military at risk will receive the same or more attention soon that the Southwest Airlines/FAA debacle did both in the press and in Congress.

I know that people involved in this fraud do want to come forward to the appropriate authorities and report the fraud of their management. However, thinly veiled retaliation like Boeing and the officials they ensured were elected committed against me has given them pause, which is the real reason I am being attacked so overzealously for something other employees at Boeing were only given a few days off for.

They also are afraid of retaliation like the two Southwest Airlines FAA whistleblowers experienced, and are looking to see if they are retaliated against again for going before Congress and doing the right thing. Hopefully those whistleblowers will escape further retaliation because they went before Congress and that will encourage those who want to come forward and tell what they know about the ongoing fraudulent relationship between Boeing and the FAA to do so.

Yes, Boeing and FAA employees are cowardly, especially after what they've seen happen to me and other coworkers who even thought about coming forward or made the severe mistake of contacting the "ethics" department at Boeing about such fraud they witnessed and therefore just stuck a target on their forhead just as I unwittingly did.

But who could blame them? They have families and mortgages. The good pay at Boeing serves as a deterrent to those who want to come forward because they know their job and the pay and benefits they worked so long and hard for will be in jeopardy if they do so.

I had no illusions when I decided to be the first one to ever go to the FAA about the corrupt Boeing QA management I witnessed over the years. I knew at that point my job was most likely history. And that was years before my "infamous" collection of information for my report on Boeing and FAA management fraud for the DOT OIG. I never feared for my life, but my job was another manner. That was the way the the corrupt "Boeing mafia" would try to terminate me, no matter under what manufactured pretenses or however much time or resources they had to expend to ensure my termination and even imprisonment to make me the poster child of what happens to a whistleblower at Boeing that dares expose their RICO-like relationship with FAA management.

I did decide to do the right thing and come forward years before today when Congress looking the other way on this fraud that has been reported to them in the past finally starting to pay attention to the criminal collusion between FAA management and industry management via hearing in Congress and related FBI investigations. Today is the time when those who have kept silent about all of the fraud around them should come forward at long last. We certainly do not wnat to wait to act until we have to dodge parts of planes and body parts when we go outside which is the level at which so many corrupted people think is the only point at which this kind of fraud could be considered a problem.

Although I was a pioneer in the field of whistleblowing on the fraudulent realtionships between industry and FAA management, I by no means want to be the only one to ever have enough courage to come forward. Indeed, in today's climate, many of the dangers I experienced do not exist. After participating in a Southwest airlines/FAA style hearing before Congress, even Boeing is not arrogant enough to screw with you like they screwed with me years before my arrest as retaliation for my going to the FAA and also actually inspecting the jet engines, engine pylons, wing stub to body join, body structures, flight control systems, jet fuel samples, hydraulic fluid samples, etc., that I was assigned to only pretend to inspect over the years.

Yes, there are ample "close to home" reasons to be cowardly and not come forward as you know you should do. The Southwest Airlines FAA ASIs and I have broken the ground for you. There is, however, only one reason to come forward and tell what you know about FAA/Boeing management fraud to Congress and/or the FBI--because you know deep down it is the right thing to do. The public and our military have the right to not have their lives placed intentionally at much greater risk by the fraud both you and I have witnessed over the years.

If you are like past conciencious Boeing employees, you may have kept a journal of incidents and fraudulent actions your management has told you to do or have done themselves to protect yourself in case that particular plane crashed because of that fraud. If you do decide to come forward, such data would be useful to the authorities, I'm sure.

It is long past time for the corrupt management of Boeing and the FAA to committ their daily frauds and go home to soundly sleep and dream of the rewards they hope they'll reap one day for their frauds that may reap many lives. It is time for them to start to toss and turn at night. They won't do so because they intentionally placed the public and our military in danger for some imagined benefit to them and the company's bottom line. They are pathologically incapable of enough compassion to even start to care about the effect of their crimes. However, being the purely selfish creatures they are, they will toss and turn once you and others come forward and they are ultimately "Stuckeyed" to a prison bed for their golden years.

The time of cowardice has ended. There is no better time to be brave and stand up against the criminal management you work for that has made both Boeing quality assurance and Boeing's Production Certificate a farce.

Gerry

The Last Inspector
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Something New on This Blog--A Guest Editorial (Anonymously Contributed) 
Thursday, May 15, 2008, 04:17 AM
Posted by Administrator
Assault With Car on Woman Standing in a Parking Space, by Scott
Peterson, the same King County Prosecutor Who is Trying to Railroad Boeing Whistle-blower, Gerald Eastman, into Jail


The assault with his car on an innocent and vulnerable woman, by King County Senior Deputy Prosecutor Scott Peterson, was recently covered on Mr. Eastman’s blog. The 2004 presentation by KIRO News TV documented the fact that Peterson took possession of her parking space by intentionally driving his car into the woman who was standing in reserve of it, thus injuring her to the degree that she had to be taken to a hospital. This felony assault, using a deadly weapon, was witnessed by several persons. The woman, Danatte Griffin, was standing in the parking space to save it for someone about to arrive, an accepted custom in a city where there is often a shortage of parking spaces.

The person she was saving the parking space for arrived in time to insert himself in this confrontation in some manner, reportedly striking Peterson. Whether this was to help stop the assault, and/or because she was his girlfriend and the assaulter had injured her, is not clear. Whatever the reason, King County prosecuted this woman’s protector, but was unwilling to do the same to their insider who assaulted her. Thus, Peterson has so far gotten away with not only committing a defacto felony assault using a deadly weapon, but also subsequently helping to arrange legal retribution against the person who struck him because he was in the process of, or had already, assaulted the victim.

This ill-considered assault with his auto, by the same person who has been trying to tar and feather (words used in the KIRO TV presentation about this assault) a Boeing whistle-blower, is an almost unbelievable happening. It is so unusual and absurd that it will likely become a classic case of crazed behavior by a prominent official and subsequent attempts to downplay and cover it up. In the end it will probably not be Gerald Eastman who is tarred and feathered, even if a corrupt conviction is achieved. Actually, subjecting him to another trial may be the most counterproductive action they could take to enhance their own interests. Why? Because the people of our country are increasingly realizing that a great deal of corruption exists in the various agencies and companies in our current culture, leading to a popular onus to do what is necessary to clean house.

For example, the two FAA whistle-blowers who testified in the recent Congressional Hearings on FAA corruption, are generally viewed as brave and truthful advocates of integrity. The opposite is the status of the miscreants they outed, and the same fate has befallen certain former industry leaders, some of whom served time in prison. As a Boeing whistle-blower, Gerald Eastman is also brave and correct in his allegations, as will likely eventually be proven.

Persecuting Eastman is only resulting in helping the truth came out sooner. The
obfuscations of those trying to maintain the charades are bound to eventually fail, because the results of their actions will, in time, manifest. Thus, the attempts of such people to discredit Eastman’s safety neglect claims, while at the same time using him as an example to warn other employees that the same thing can happen to them if they disclose malfeasance to the media, are bound to fail, so long as good people do not fail to oppose their corrupt strategies.

Power corrupts and absolute power corrupts absolutely. Arrogantly perceiving himself to be above the law, Peterson decided to take from this woman what he felt entitled to, rather than taking the trouble to look for another parking space, because she had defacto taken the space she was standing on. Any normal person would have reacted this way even if they were a bit miffed. But Peterson did not react in a normal way, but rather he acted like a crazed narcissist in his decision to assault her with his auto, not realizing how many persons were watching his actions.

Later, he tried to justify his aberrant behavior as “having a bad day--I owe her an apology.” This is the kind of reaction a typical sociopath would have, downplaying or even denying his own guilt. In reality he had made her day terrible, considering that she ended up in a hospital, for which she has probably had to pay the bills.

Further, Peterson was no doubt already planning to wreak vengeance on the person who intervened against him, on his victim’s behalf by arranging for one of his associates to prosecute the protector. As a result, since he was the boyfriend of Peterson’s victim, he was also rendering additional grief to her. But, with any narcissist, it’s all about him--no one else matters. And, regarding the people in his organization who allowed all this--what a classic case of a justice system run amok.

Peterson has clearly demonstrated, by his deliberate commission of felony assault with a deadly weapon, as well as his relentless pursuit of his victim’s protector and of Gerald Eastman (on Boeing’s behalf), that he does not have the necessary character to practice with integrity the high position of Senior Deputy Prosecutor within in the King County justice system. But, the acceptance of him as a peer, shows that others in this system may have similar twisted ethical standards. Thus, this system is apparently corrupt, and Peterson is probably the exact type of person they want in this position. Otherwise, they would be rendering to him at least the same level of punishment that anyone outside the King County justice system would receive for such a felony, would not have gone after his victim’s boyfriend, and would not be trying to put Gerald Eastman into jail.

Since he is an insider in this system, Peterson’s culpability is even more serious than that of a less knowledgeable outsider. But, King County, as well as the two major Seattle newspapers who did not and have not published any information on this still newsworthy story, are apparently working in collusion with each other in giving a pass to Peterson, thus helping him to continue hounding Eastman. Don’t they realize that he has already survived a mistrial because at least two of the jurors
realized that he’ is a valid Boeing whistle-blower?

If there is a next go-around, given all that has transpired, at least some in the jury are likely to be sympathetic with Gerald Eastman’s efforts to protect the public by exposing truths about safety neglect. Regardless of how the proceedings are constrained to try to prevent this, they will simply see through all the fog and realize that Eastman is being criminally prosecuted in an evil proceeding that is not about the whole truth, and nothing but the truth. Rather, it is about railroading to jail a good man who is trying to fight an agenda which is opposed to the best interests of the general public.

At least KIRO TV seemed to have some disdain for the actions of Scott Peterson, judging by their TV presentation at the link below. KIRO TV is to be commended for its well composed disclosure of this incident. I have talked to them and they said that they are looking further into this matter. I think that this is just the opening gun in what will turn out to be a major exposure of widespread corruption.

As the Project On Government Oversight (POGO) recently stated: “The charges against Eastman are a message to all potential whistle-blowers at Boeing” said Nick Schwellenbach, an investigator at POGO. “The message is clear: We’ll try to send you to jail if you disclose information to the press.” From this it is obvious that many persons who have leverage are on to the fact that the King County justice system is biased towards acting on behalf of Boeing by helping them deliver on this threat, even to the level of persecuting a brave whistle-blower who has told the truth about safety neglect that must not be ignored.

In being complicit in such retribution against whistle-blowers, the King County justice system is also possibly assisting the violation of the First Amendment right of free speech. Lawyers have told POGO that even though a whistle-blower can often be legally terminated, it is considered extreme for a government prosecutor to attempt to jail a whistle-blower for his activities and that the Eastman case is part of a disturbing trend of whistle-blowers increasingly facing criminal prosecution. Thus, it appears that the Eastman trial was a seminal event in the inevitable overcoming of the corruption that he has been talking about. Since many involved in governmental oversight are already looking into this issue, surfacing Gerald Eastman’s callous treatment will only help reveal and address the many facets of covered-up safety and programmatic neglect.

The link:

http://www.kirotv.com/video/3532554/index.html?taf=sea
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Alert From the Project On Government Oversight Supporting their Op-Ed in the Seattle Post-Intelligencer  
Monday, May 12, 2008, 03:14 AM
Posted by Administrator
If you thought the last blog was noteworthy, check out this alert on the Project On Government Oversight's website, which gives facts and data backing up their op-ed in the Seattle Post-Intelligencer that showed that Boeing and the FAA knew my report on massive rollerstamping fraud by BCA inspectors was correct. Yet over the years they knew it was the status quo at BCA they did nothing about this fraud allowing defects of unknown number and severity to deliver to airline and government customers. In fact, the STA (Special Technical Audit) of BCA in 1999/2000 was actually used to further weaken an already ineffective quality system, rather than to make it more effective, as an reasonable person would deduce was what was needed.

This effort to weaken and make "less prescriptive" Boeing's already sievelike quality system was called the "Quality Management System," or QMS. Why would Boeing further weaken such a compromised quality assurance department as documented in the STA? Because, of course, as noted on my website, Boeing management was always aware rollerstamping was going on on a massive scale in QA because it was Boeing management who wanted that fraud to take place for cost and production flow reasons. And they knew they could count on their counterparts in the FAA to look the other way.

In January, 2002, I began my effort to end the rollerstamping in Boeing QA after my manager of the time proved to me it was Boeing management directed fraud, by going to the FAA. After several rounds of trying to get the FAA and Boeing Headquarters management to end that fraud placing passenger and crew lives at extra risk for a few more bottom line dollars for Boeing, Boeing dared me to go public, knowing they had FAA management to cover for their continuing fraud. The FAA had reliably done so since at least the 1999 STA.

That's where the "Dual Failures" charade came in, which began, not coincidentally, just after I last spoke with Boeing about the subject, in October, 2003. This was a cover for Both FAA and Boeing management should I go public, as they and I expected I would. However, due to aforesaid reasons, I was unable to do so in a timely manner. They thought that I had decided to not go public after all, so they dropped this "Dual Failures" cover up project. More proof of Boeing/FAA management complicity in ensuring the rollerstamping quality system at BCA can continue. What more proof does DOT OIG Inspector General Scovel need to investigate the crooks in the FAA "overseeing" Boeing Type and Production Certificates? You have to wonder at what point they will step up and do their jobs in this critical area. Corrupt FAA mmanagement are not going to out themselves. Real oversight of BCA is needed now that will not only restore Boeing's quality system to minimum standards, but also restore Boeing's and/or the FAA's oversight of Boeing supplier's compliance with minimum quality system standards, which the OIG has documented serious noncompliances with. The root causes of both are the same--corrupt BCA and FAA management.


http://www.pogo.org/p/transportation/ta-080508-faa.html


Alert


May 8, 2008


Internal Boeing Documents Support Whistleblower's Allegations: Aircraft Quality Control Problems Cited


For Immediate Release
Contact Nick Schwellenbach (202) 347-1122


Internal Boeing documents obtained by the Project On Government Oversight show that the allegations of a former Boeing quality control inspector facing criminal charges have merit. Quality control problems at Boeing increase the likelihood that defective aircraft parts end up on planes and flaws in the manufacturing of planes remain uncorrected. This can potentially threaten public safety and drive up the cost of aircraft maintenance. These documents are linked at the bottom of this release.

Gerald Eastman, the former Boeing inspector, is facing a second trial of criminal charges for disclosing Boeing information to the press. His first trial last month resulted in a mistrial when jurors could not agree on whether Eastman committed "computer trespass." Mr. Eastman claims that his involvement with the press stemmed from the lack of corrective actions taken by Boeing and the government in response to his disclosures of wrongdoing to them.

An internal Boeing memo sent to Boeing employees in October 2000 stated that misuse of "production stamps" or "roller-stamping" can result in negative consequences for the company and the individual misusing their stamp. Roller-stamping is the misuse of production stamps to stamp work on critical parts and assemblies as complete and fully inspected when there has only been a cursory inspection, if one at all, of the part or assembly in question. Eastman's central claim is that he had perceived widespread "roller-stamping" and Boeing did little to curtail the practice.

"These documents show that Eastman clearly had a reasonable basis for his belief roller-stamping was occurring," according to Nick Schwellenbach, POGO investigator. "It's one thing to break company policy on releasing documents and getting fired, it's another matter to file criminal charges. Who do the prosecutors work for?"

The Boeing memo came months after the Federal Aviation Agency conducted a special technical audit of Boeing that concluded that there were systemic quality control problems. The 2000 FAA special technical audit found "in some cases, manufacturing planning was not adequate, requirements were not followed, inspections were not specific, or personnel were not knowledgeable about requirements." Thus, "parts, assemblies, and installations are released through the system that do not conform" to approved designs. Also, in 2000, the FAA proposed "a record $1.24 million in civil penalties against Boeing for inadequate supplier oversight and for failing to quickly report cracked parts on two older jetliners," according to a news report (James Wallace, "FAA Audit Rips Boeing Over 100 Production, Design Problems Detailed; Company Plans Corrective Action," Seattle Post-Intelligencer, August 11, 2000.).

Years later, roller-stamping was still occurring when Eastman acted on his concerns.

Boeing certainly was aware of the practice because a Boeing document dated January 2004, states that, "There appears to be a systemic issue within BCA [Boeing Commercial Aircraft] involving parallel process breakdowns of mechanics and inspectors involved in assembling and inspecting aircraft, assemblies and parts." The 2004 document also states that the FAA examined 55 issues at Boeing between 2002 and 2003 and found that "24% of these issues have involved instances where the mechanic and inspector created and accepted nonconforming conditions"—i.e. roller-stamping.

In further support of Eastman's claims, other Boeing employees became whistleblowers when they reported that Boeing supplier Ducommun was regularly supplying non-conforming parts to Boeing, according to the whistleblowers' False Claims Act lawsuit obtained by POGO. Now-former Boeing employees Taylor Smith, Jeannine Prewitt and James Ailes were then retaliated against by management because Boeing allegedly did not want to deal with the repercussions of their findings.

For additional information

Boeing Commercial Airplane Group memorandum, " Use of personal stamps in our production system ," October 31, 2000.

Federal Aviation Administration, " Special Technical Audit of Boeing Commercial Airplane Group ," December 1, 1999, through February 11, 2000.

Boeing Airplane Program Systemic Issues Chartered Team 1, " Investigation of 'Dual Failures ,'" January 2004.

United States of America ex rel Taylor Smith, Jeannine Prewitt and James Ailes vs. The Boeing Company and Ducommun, Inc. , Federal District Court of Kansas. Filed on March 11, 2005.

Founded in 1981, the Project On Government Oversight (POGO) is an independent nonprofit that investigates and exposes corruption and other misconduct in order to achieve a more accountable federal government.






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The Project On Government Oversight's Op-Ed on My Case in the Seatle Post-Intelligencer 
Thursday, May 8, 2008, 04:37 PM
Posted by Administrator
Here is something new from the Project On Government Oversight, a watchdog organization that has taken an interest in my case and related FAA and industry corruption. This is an op-ed that is in the Seattle Post intelligencer and on their website today:


http://seattlepi.nwsource.com/opinion/3 ... wer08.html

Last updated May 7, 2008 4:11 p.m. PT

Case implicates free speech

NICK SCHWELLENBACH
GUEST COLUMNIST

The King County Prosecutor's Office is pursuing a criminal case against a former Boeing employee with dangerous implications for whistle-blowers, the flying public and free speech rights.

After the first trial resulted in a hung jury a few weeks ago, King County prosecutors, will soon announce a second trial date for former Boeing quality assurance inspector Gerald Eastman. The prosecutors likely will charge Eastman with "computer trespass"-- a euphemism for Eastman's unauthorized whistle-blowing to the media, which is not an illegal act. Jurors in the first trial were conflicted about the judge's instructions not to consider the issue of whistle-blowing.

Most of Eastman's concerns related to the safety implications of what he considered poor quality assurance at Boeing. While Eastman clearly violated Boeing policy, the criminal charges against him raise serious issues, especially in regards to the First Amendment right of free speech.

In other words, it is one thing to fire a whistle-blower for breaking company policies, quite another to try to jail one for the act of whistle-blowing, which is protected by law.

"Bringing criminal charges in this type of case is a very extreme reaction. However, it is another example of the disturbing trend of punishing whistle-blowers with criminal prosecution," said Dave Colapinto, a partner with the whistle-blower law firm Kohn, Kohn and Colapinto, which runs the National Whistleblower Center.

Eastman is not alone in his concerns about quality control and accountability. In 2000, a Federal Aviation Administration special technical audit on Boeing's production and quality problems, found "in some cases, manufacturing planning was not adequate, requirements were not followed, inspections were not specific or personnel were not knowledgeable about requirements."

Eastman's whistle-blowing came from his belief that Boeing had not adequately resolved the issues found in this FAA audit. He perceived that the practice of "roller-stamping" was widespread. Roller-stamping is approving work as complete without performing a thorough check.

In addition, an internal January 2004 Boeing document titled "Status Report: Investigation of 'Dual Failures' " underscored Eastman's concern. It states, "There appears to be a systemic issue within BCA (Boeing Commercial Aircraft) involving parallel process breakdowns of mechanics and inspectors involved in assembling and inspecting aircraft, assemblies and parts."

The FAA also examined 55 issues at Boeing between 2002 and 2003 and found that "24 percent of these issues have involved instances where the mechanic and inspector created and accepted nonconforming conditions."

And, in February 2008, the Department of Transportation IG issued a report of all the major aerospace manufacturers, including Boeing, faulting them for their quality assurance systems for their suppliers.

The employment consequences for Eastman's breaking company policy have been severe. A second round of a dubious criminal prosecution threatens to ruin this man's life and further hurt his family. But the issue is greater than that.

Does a whistle-blower have a First Amendment right to inform the public in a manner that should be considered protected speech without being jailed? If Boeing and King County prosecutors get their way, the future for whistle-blowers and the public is grim.

Nick Schwellenbach is an investigator at the Project On Government Oversight (POGO; pogo.org), a Washington, D.C.-based non-profit that works with whistle-blowers.

Pretty humbling, indeed, that they did this, knowing that retaliation against whistleblowers is so widespread today and we are a numerous bunch to try to defend.

Here are my responses to the op-ed and other commenters as taken from the P-I's website:


Posted by WBR Supporer at 5/7/08 7:12 p.m.

Bravo Mr. Schwellenbach. This is why it is important. Too bad more Boeing employees don't take their ethical responsibilities as seriously.

Posted by big rr at 5/7/08 7:30 p.m.

I wonder why the P.I. eels this way? Could it be that they do not care how many laws are broken, just as long as they get a story.

Posted by Skimission at 5/7/08 8:22 p.m.

... and people still wonder why Boeing has a tough time getting contracts.

They simply can't or won't comply with good quality assurance basics.

HOPEFULLY they will close that place before lives are lost.

Posted by Hug-a-Liberal at 5/8/08 12:14 a.m.

If prosecutors "go after" whistle-blowers for any reason, they are doing the Devil's work. Just watch the movie "The Insider" to see how devilish their work can be.

Posted by The Last Inspector at 5/8/08 1:52 a.m.

I am humbled by this support from the well respected Washington, D.C. anti-government/industry corruption organization Project On Government Oversight.

Their research is well done. I remember that "dual failures" CYA attempt by Boeing and the FAA just after they knew I was preparing to go public. It was an effort to make it seem they were addressing the Boeing management sanctioned rollerstamping fraud that I reported to both the FAA and Boeing. When I went public, they would point to this "dual failures" observation by the FAA and Boeing's meetings on it and say they were addressing it, even though they really weren't. Time went on and they thought I was not going to go public with my story of Boeing.FAA corruption, so they dropped this "dual failures" charade of a "working together" team addressing the issue they knew Boeing and the FAA could not believably deny--rollerstamping--and settled back into their habitual fraudulent relationship that actually ensured rollerstamping could continue at Boeing with corrupt FAA management looking the other way instead of addressing it and ending it as was their true mandate.

The STA, or Special Technical Audit of 2000 also documented the rampant rollerstamping by inspectors at Boeing, however nothing was done as C/A per that audit to address it, especially after the FAA headquarters manager in charge of the audit jumped ship to a healthy salary boost in employ at Boeing. This was pre-Druyun, and Boeing executives, including BCA's CEO of the time, flew to meet this FAA Associate Administrator for Regulation & Certification shortly after the audit and came to an agreement with him. Subsequently, "reforms" per the the STA actually were used as a guise to gut BCA Quality Assurance that was already documented as ineffective per the STA simply for cost and flow benefits. The BCA Vice President for Quality position was eliminated. QA independence was compromised by having QA report to operations managers even more adverse to quality assurance at BCA than QA managers were themselves as noted in my report.

Corrupt FAA management just did what they do best through all of this--look the other way, hoping to cash in on positions in the same company the "regulated" after they've secured retirement checks from the FAA, like the noted FAA Associate Administrator for Regulation & Certification did.

Knowing this, it is no wonder that corrupt FAA and Boeing management chose to implement charades and cover-ups rather than reforms when I appealed to them for reform for the sake of the safety of the public. Few saw as I did what kind of defects were intentionally delivered to airline customers intentionally by both Boeing and the FAA's assurance that the rollerstamping they documented and witnessed continued, rather than ended. I saw those defects and ensured they were eliminated when I inspected the major airplane components that it was my true job to inspect. However, rollerstamping inspectors in large part never saw the defects they let deliver to customers as they didn't inspect the whole job, if any of it.

If you think rollerstamping at Boeing doesn't exist, ask Boeing and the FAA if it does or not. As they have documented it on at least the two noted occasions and did nothing but make it more widespread and therefore more dangerous to the public, they can't honestly say it isn't still in place today.

If you are concerned about such fraud that places everyone who fklies these planes at extra risk, write your congressperson and the Oberstar committee that handled the SW airlines/FAA fraud investigation and demand action that will ensure the airplane you fly on was actually adequately inspected when it was built, and the paperwork that purports to prove it was is no longer a lie.

Posted by vit at 5/8/08 3:52 a.m.

Any one that prosecutes a person who tells of public safty concerns should be voted out of office. This effects all of us, if we fly or not. Who wants an airplane to fall on a major city because of some flaw that was not caught at the factory? Who wants to pay the price to fly in a plane that might not make it safely to the other end of the run? Maybe the public official making the decision to charge this person should be fired.

Posted by amybettermen at 5/8/08 7:30 a.m.

This is fishy. The inspection criteria is set by quality policy. Rollerstamping can be done all the day long as long as it is a sufficient level of vigilance to assure quality finished goods. Boeing and the FAA set the inspection standard.

In the private sector - as opposed to government - there is a HUGE pool of trial attorneys just waiting to chase the ambulances from a Boeing crash to the courthouse to unpeel the onion of faulty quality control policy. Practicing inadequate quality control standards is a severly liable endeavor. The pennies saved in a fly-by inspection are dramatically outweighed by the millions of dollars paid out in class action settlements and wrongful death awards. Thank goodness.

And every lawsuit raises the price of the finished product: airplanes in this case. Drugs in another. Just ask the big pharma industry. Imagine a whole sector of private services delivery turned over to the oversight of the government - where class actions don't exist, and corrective action is virtually non-existent?: HillaryCare.

The people that should be shooting at nationalized healthcare asside from the delayed-unto-death patients is trial attorneys. No more suits against Merck, Anthem, etc. etc.

When is the last time you heard of the US government being sued for wrongful death because Hillary&Co wouldn't pay your hospital-, surgeon-, or drug bill? If you think Boeing isn't responsive to faulty quality control, what of the 'government' healthcare bureaucrats? No skin off their pensions. (If this reminding you for some strange reason of your kid's school teacher, don't flinch. Your kid dropping out or failing in public school is no skin of their teachers' pensions. Thank a public sector union for that disconnect.) At least at Boeing there IS a consequence.

Quality is established at the point of manufacture. If the quality control inspection standard is 100% inspection of completed operations/completed assemblies, Boeing can define the quality control point where ever they wish - so long as the 100% happens at some station. A QC Inspector's work instructions will define sub-assembly inspection points following their installation in larger systems.

Attorneys will be the first to acknowledge it is invaluable to work BOTH sides of the fence regarding setting and enforcing standards - be they legal or quality. THEY jump the fence all the time working first for the employer groups to defend worker's comp policy then working for the law firms that go after abusive employers, etc...so it is not really surprising to see an expert in 'inspection inspection' being hired away to a manufacturer.

Roller stamping in practice is okay, or not. If it is a level of vigilance sufficient to produce the target quality level, then it is fine. The quality policy determines; and just spewing to the media about the practice is not necessarily any news.

One thing this singing quality inspector fails to mention is that 100% inspection ITSELF produces inspection failures because of the human element. Machine 100% inspection does very well. Humans even when checking 100% of characteristics fail a small percentage of the time AT THEIR BEST. When inspectors are rushed or fatigued the errors rise dramatically, and they will stamp 100% inspected goods okay, when they in fact arent'.

A final debate not blanched by this is the reality that air travel customers are NOT willing to pay for 100% safe air travel. They couldn't begin to afford it. Neither can Boeing or the FAA and the United States, any more than we can assure 100% safe auto travel, etc.

Aircraft customers choose manufacturers based on past performance.
Boeing doesn't have much to worry about - even if they do rollerstamp inappropriately. Choose another airframe manufacturer and you can line up the ambulance chasers based on empirical evidence. PS - I don't own any Boeing stock. I do know a lot about quality control and systemic failure - which doesn't seem to exist here.

How a title editor confuses this with a free speech issue is laughable.

Posted by joexmd at 5/8/08 7:49 a.m.

Blame the whistleblower, government, and those damn trial lawyers. Why can't everyone listen to Bush and just let companies do whatever they want and let the consumers chose? Look how well that's been working the last 7 years. Whistleblowers must hate america.

Posted by NorthCountryBen at 5/8/08 9:08 a.m.

We need to thank joexmd foor our daily dose of "It's all Bush's fault. Thank him for spending the 10 seconds gathering no evidence and then bravely telling Seattle "It's all Bush's fault. Outside of the usual ignorance, joexmd manages to reach new heights of telling us all about Bush's failings in something that has nothing to do with him. Typical Seattle liberal. Failing the WASL is a "badge of honor". Then sticking their ignorance out in public as a career choice. I think joexmd really deserves degination as "Seattle Tool of the Day".

Posted by USAGYM08 at 5/8/08 9:29 a.m.

Did you notice this, big rr:

"The prosecutors likely will charge Eastman with "computer trespass"-- a euphemism for Eastman's unauthorized whistle-blowing to the media, which is not an illegal act. Jurors in the first trial were conflicted about the judge's instructions not to consider the issue of whistle-blowing."

In other words, without the whistleblower protection in place, it may look like a violation of law. But it's not.

Posted by The Last Inspector at 5/8/08 1:32 p.m.

"amybettermen" would do well to go into Boeing QA management. "Justifying" rollerstamping is what they do best. Actually, she is all wrong on the issue. Rollerstamping is never OK, and in fact it is not only illegal, it is fraud. It is a crime vastly more serious than the one Boeing had their prosecutor falsely charge me with. True, there are inspection levels that are required to be met at Boeing, but rollerstamping is a practice that ignores those standards totally in order to just get the paperwork stamped off so defects won't be found and documented, which would slow production flow down--a prime consideration in "lean manufacturing at Boeing." So, every rollerstamping episode makes a mockery of Boeing's legally required quality system. There is no second inspection of the same required detail that will catch defects intentionally missed the first time. There were shakedown inspections at one time which looked at areas briefly after final inspections were mostly complete, but those are rollerstamped also. In fact, in the area I worked--Propulsion Systems Division (which has now been moved into the factory areas and effectively doesn't exist anymore)--all the final inspections and most critical process inspections were rollerstamped. The no drawing, no production plan shakedown inspection was illegally substituted for the required 100% inspection of each job required. Some inspectors did those shakedown inspections of entire EBUs (Jet Engine Build-Ups) in seven minutes or much less. A real shakedown of suuch large and complex assemlies would take about an hour. But that would created a problem--a real and not rollerstamped shakedown inspection would find and document defects the seven minute or less pretend shakedown inspection of an entire jet engine or engine pylon intentionally missed. So, an inspector actually doing the shakedown inspection would have a bunch of defects they had found that required rework before the engine could be loaded in the shipping fixture and shipped. This took time, and drew the ire of mfg leads and QA management, especially if a defect was found that was so severe as to require an Engineering disposition before it could be fixed, which took even more time and added what corrupt QA management considered as simply unnecessary costs and production time to the build of that engine/pylon. So you can see what problems an ethical inspector who only insisted on doing just the shakedown inspection correctly would come up against. Actually doing the more detailed 100% final inspections correctly would be deadly to an inspector's career. QA management would find a way to fire such an inspector, even if they had to make up something.

So. wishful thinking aside, "amybettermen," rollerstamping does indeed place passenger lives at much greater risk than the regulatory limits and related quality system requirements allow. Boeing calls this fraud "accepting more business risk," even if it is not Boeing that is actually accepting the risk because of this fraud--it is airline passengers who obviously accept that greater risk so Boeing can reap more bottom line dollars by defrauding customers who thought they bought a fully inspected, conforming, and airworthy airplane. True, they paid for those inspections, but they were never done as required. The money Boeing saved by that rollerstamping goes directly to their bottom line, although I strongly believe some customers do know Boeing is doing this and they want their cut in a reduced airplane price, which is even more scary, I believe, than an unknowing customer.

Rollerstamping is a way of life at Boeing and the FAA knows it and intentionally looks the other way because it is good for their personal finances to do so, and they know what a true nightmare it would be for Boeing if they started to actually comply with their quality system. It would make the production bottlenecks of 1997 look tame by comparison. Much of the production flow gains from lean manufacturing that were enabled by rollerstamping would have to be reversed. Those dollars would be subtrated from the bottom line, which wouldn't look good for managers come merit bonus and stock option time. So you can see now why Boeing is so determined to continue this fraud, and destroy anyone who calls attention to it to try to get that fraud ended for the sake of the safety of the passengers and crew.

True, the pieces of most crashes are too small to know exactly what caused them, and most rollerstamping issues result in delays at the gate while issues are fixed, extra maintenance costs for airlines, air turnbacks and in flight shutdowns of engines and airplanes exploding on the tarmac and crash landings rather than crashes per se. Most biased people who are intimmately involved in this fraud or own Boeing stock say their isn't a problem because airplanes aren't falling out of the sky like rain. In reality, the regulations and your loved ones require much safer airliners than that. You can get more details of this fraud at my website, www.thelastinspector.com .
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The Wait for Justice Begins 
Tuesday, May 6, 2008, 12:27 PM
Posted by Administrator
For all of you kind supporters out there, there is not much to report from yesterday's court appearance. I didn't even have to appear before the judge. There is a two week continuance until the next hearing, on May 19th. I conferred with my attorney after the hearing, but I can't obviously write about that here.
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